By submitting your request for information on this site or any q360 site, you hereby consent to receive information by email, auto-dialer and/or pre-recorded telephone calls, and/or SMS messages from or on behalf of q360 and its Fulfillment Partners at your telephone number you provide, including any wireless number you provide, even if you are on a State or Federal Do-Not-Call list. You understand your consent is not a condition of purchasing any property, goods or services, and may be revoked at any time.
- HOW WE COLLECT PRIVATE INFORMATION: We collect Private Information about you from the following sources:
(1) Information we receive from you over the phone, on applications or other forms, such as your name, address, social security number and income.
(2) Information about your transactions with us, our affiliates or others, such as your account balance and payment history, and information that we obtain to verify employment history or that insurance coverage is in force.
(3) Information we receive from consumer reporting agencies, such as your credit history and credit-worthiness.
- HOW WE DISCLOSE PRIVATE INFORMATION: By submitting your Application to q360, you are directing us to disclose it and the Private Informationit contains to the participating q360 health insurance providers (“Brokers”) in your area.
Additionally, we may disclose all Private Information (as described above) we collect to the following types of third parties:
(1) To Financial Service Providers: We may disclose all of your Private Information to financial service providers, such as banks, finance companies and insurance agents (other than financial service providers with which we maintain a joint marketing agreement and those with which we share your Application for the purpose of obtaining the credit you requested). You may tell us not to disclose your Private Information as described in this paragraph by following the Opt-Out Instructions provided in the box below.
(2) To Non-Financial Companies: We may disclose all of your Private Information to non-financial companies, such as motor vehicle Brokers, retailers, warranty or service contract providers, direct marketers and publishers (other than non-financial companies that provide marketing services for us). You may tell us not to disclose your Private Information as described in this paragraph by following the Opt-Out Instructions in the box below.
(3) To Marketing Service Providers and Joint Marketing Partners: We may disclose all of your Private Information to companies that perform marketing services for us or to other financial institutions with which we have joint marketing agreements. In the event we do this, we will enter into agreements with such companies requiring them to comply with federal privacy laws and regulations, and keep all personal information secure and confidential.
(4) With Other Non-Affiliated Third Parties: We may share all Private Information about you with non-affiliated third parties as permitted by law. For example, federal law permits us to share your Private Information as necessary with parties who provide services to us and other parties, including parties who perform computer maintenance for us, our auditors, attorneys, accountants, regulators, law enforcement, etc.
(5) Between q360 and Among Any Future Affiliates of q360: In general, there are two categories of Private Information. One is information about your history of dealing with us, such as identification information, account history and balances, insurance coverage and payment history (which we refer to as “Transaction History”). The other is information received from other sources, including information typically found in a credit report, and information you provide us about your relationships with others (which we refer to as “Other Party Data”). We may share Other Party Data and Transaction History with each other and any future affiliates for the purpose of offering you additional products and services, other than those you request in your Application. You may tell us not to disclose Other Party Data about you with each other and our future affiliates for this purpose by following the Opt-Out Instructions in the box at the bottom of this notice. However, we are permitted by law to share your Transaction History with each other and our affiliates, and may offer you additional products and services from time to time based on that information.
- HOW WE PROTECT PRIVATE INFORMATION: We restrict access to Private Informationabout you to our employees and third parties who need to know that information in order to provide you with the products and services you request and those persons or entities with whom we are permitted by law to share yourPrivate Information. We maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your Private Information.
YOUR RIGHT TO TELL US NOT TO DISCLOSE YOUR PRIVATE INFORMATION TO CERTAIN THIRD PARTIES Non-Affiliated Third Party Disclosures: We reserve the right to disclose all Private Information (as described above) with the following types of third parties who are not our affiliates for marketing purposes:
- Financial Service Providers: (Other than providers with which we maintain a joint marketing agreement and those with which we share your Application for the purpose of obtaining the credit you requested), such as banks, finance companies and insurance agents; and
- Non-Financial Companies: (Other than companies that provide marketing services for us), such as motor vehicle Brokers, retailers, warranty or service contract providers, direct marketers and publishers.
- Insurance & Healthcare Providers: (Other than companies that provide marketing services for us), such as insurance Brokers, retailers, warranty or service contract providers, direct marketers and publishers.
If you prefer that we not disclose your Private Information with these kinds of companies, you may “opt-out” of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures otherwise permitted by law). If your account is a joint account, any joint account holder may opt-out on his or her own behalf and on behalf of other joint account holders. See the Opt-Out Instructions section at the end of this box.
Affiliate Disclosures: We reserve the right to disclose all Other Party Data (as described above) with our affiliates for marketing purposes. If you prefer that we not disclose your Other Party Data for this purpose, you may “opt-out” of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures otherwise permitted by law). If your account is a joint account, any joint account holder may opt out on his/her own behalf and on behalf of other joint account holders. See the Opt-Out Instructions section at the end of this box.
Opt-Out Instructions: You may Opt-Out of the Non-Affiliated Third Party Disclosures and/or the Affiliate Disclosures described above by calling our toll-free number at 1-800-829-4841 and following the voice prompt instructions. You have the right to Opt-Out at any time during the course of your customer relationship with us.
SPECIAL NOTICE FOR VERMONT RESIDENTS
If you are a Vermont resident, we will not share your application information, credit bureau reports or credit scores within the q360 family without your express written consent. In addition, we will not share such information with third parties to market non-financial products without such consent. As a Vermont resident, you do not need to take any action to limit information sharing. We will not share any of the personal information that we collect about you with companies or other organizations outside of the q360 family without your express written consent, except as follows:
- We may share personal information as required by or permitted by law. For example, we may share personal information to: protect against fraud; respond to a subpoena; or service your account.
- We may share any of the information that we collect, as described above, to companies that perform marketing services for us.
- We may disclose the following information to companies that perform services for us. We may also disclose such information to financial institutions with which we have joint marketing agreements in order to provide you with opportunities to buy financial products or services offered jointly with these other.
- Your name and contact information.
- Information about your transactions with us or our affiliates, such as your account balance, payment history, parties to transactions, etc.
For your protection, we require that these companies keep all personal information secure and confidential.
Last updated on August 20th, 2018.